Thank you for taking the time to leave a review. I'm sorry that you're not seeing the results that you're looking for yet. I have a few recommendations for you:
1) If your skin is feeling very dry then we'd recommend mixing the gel with a cream-type, non-comedogenic moisturizer. We like Cera Ve Daily Moisturizing Lotion, but you can use whatever you like as long as it's non-comedogenic. The combination of the Hydrating Gel with a cream-based moisturizer works well for a lot of people.
2) If you're not seeing results with the Level 1 Serum, then you could consider transitioning over to the Level 2 Serum. This is only recommended for people with non-sensitive skin. To do this, you'd gradually start replacing your Level 1 applications with Level 2, starting just a few times a week and increasing from there. This can be beneficial for deeper, cystic acne.
3) A lot of people get great results from using mandelic acid products and benzoyl peroxide together. A 2.5% BP product can be added to your skincare routine every other night, and this can really help with cysts.
If you want to give these recommendations a try then we'd be happy to give you 50% off of your next order. You can email email@example.com if you're interested.