- ASAbigail S.Verified BuyerRated 5 out of 5 stars4 days agoDesperate!
I love this moisturizer and I didn’t realize how much my skin relies on it until they discontinued it. I literally can’t find anything that works like this and I am so so sad that I don’t know when it will be available again. My skin is horrible, flaky, and dry without this and I’m really getting desperate to find something that works :(
ACAlmond Clear3 days agoHi there, thanks for sharing your feedback! We understand your frustration and are working hard on an updated version of our moisturizer. We hope to share good news, soon. Thank you for being so patient and understanding!
- JJulRated 1 out of 5 stars1 month agoDiscontinued suddenly
Have used this product for years now and it randomly was discontinued without any notice. I’ve been supporting this brand for awhile now, and it’s discouraging. This is the only moisturizer that has worked for my skin and it’s inconsiderate as a skincare brand to not give a notice for this type of thing. For some of us, with skin issues etc, we depend on these products and can’t use anything else. I can’t find a replacement unfortunately.
ACAlmond Clear1 month agoHi there, we appreciate your transparency and completely understand that we could have done better in supporting your experience. We would be happy to keep you updated about our new moisturizer in the future; if you're not a part of our mailing list yet, let us know and we can assist.
- CCatherineVerified ReviewerRated 5 out of 5 stars2 months agoDiscontinued
This was my favorite moisturizer and I had emailed the company a couple weeks ago about when it was being restocked and they said within the next month or 2. Now it says discontinued :( super disappointed.
ACAlmond Clear2 months agoHi there, we understand your disappointment and apologize for the inconvenience. We also acknowledge our miscommunication regarding our reformulation and are resolved to do better. For our updated moisturizer, we are aiming for a mid-summer release date. Please feel free to reach out if you need any support in the meantime.
- ACAmanda C.Verified BuyerRated 1 out of 5 stars3 months agoSold out and told unknown date in an email response
I sent an email a day or so ago inquiring when this might be restocked and available for purchase and was told they "were unsure, supply issues, etc" but in a response to the latest review states they are working on a new formula and not available until mid summer!? Why could this be communicated months ago so I could have at least bought more of this lotion before it went out of stock? The last subscription shipment I got was back in February. My bottle is nearly empty as of today. My skin is about to get badddd bc I won't have this lotion. This is bad business. I have a subscription that's been active for 2 years getting this lotion. No warning whatsoever, no heads up that the lotion is going to be reformulated... ridiculous😡😭
ACAlmond Clear2 months agoHi there, we're truly sorry for the lack of clear updates regarding our reformulation. As you've been a long-time subscriber, we completely understand the need for better communication from us. We are working to improve, especially because we know skincare is a very personal journey, and our customers rely on our products to feel good in their skin.
The updated moisturizer is expected mid-summer. In the meantime, we've reached out to offer you a small thank you for your patience. We hear you, and we value your input as part of our core community.
- KNKelsey N.Verified ReviewerRated 3 out of 5 stars3 months agoNice products but something is always sold out!??
This is a nice moisturizer but it does congest my pores after awhile. The gel moisturizer is better for my face. I'm so thankful that a company is making fungal acne safe products, HOWEVER I have tried to be a regular patron but unfortunately EVERY time I try to order, something is sold out, not just for a day or 2 but for MONTHS at a time...How can we keep up an acne safe regimen if we can't rely on our product supplier to have what we need in stock? I feel that this is unacceptable, so unfortunately I will be switching to a more reliable company and giving them the business instead. When I'm running low on critical moisturizer i need to know that i can order more immediately. Such a shame!
ACAlmond Clear3 months agoHi there, we are incredibly sorry that this trusted product is no longer available. We are working hard on a new formula and will share updates as soon as we have them. We plan to launch a new creamy moisturizer later this summer. Rest assured that it will be fungal acne-safe and have a similar lightweight, highly moisturizing feel.
We would love for you to try our new moisturizer once it's available. We'll follow up with you personally via email to send you a free, full-size product to try out once the new version has launched.
- LBLilly B.Verified BuyerRated 5 out of 5 stars3 months agoBest simple moisturizer on the market
I've tried to switch to other moisturizers but just keep coming back. It's hydrating, soothing, absorbs quickly, sits well with SPF and makeup, and consistently helps heal my skin after fungal or hormonal acne flares. Hoping for a restock down the line—please don't reformulate or discontinue!!
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