Which product is right for me?
2-in-1 Hydrating Gel | Ultra-Lightweight Moisturizer
Soothing Daily Moisturizer
- RTRyann T.Rated 5 out of 5 stars14 minutes agoSoothing Daily Moisturizer
Oh nooooooooo! Not the moisturizer. Oh I am devastated.💔. I scraped every drop out of my last bottle. I came on the website to oder more just to read the reviews that it has been discontinued. This moisturizer was my saving grace.
ACAlmond Clear3 minutes agoWe are so sorry for the disappointment with not being able to reorder right now, but good news- we are relaunching this product! We don't have an exact date yet, but will update people via email and the website. We're expecting it to be ready in early November.
- BBriVerified ReviewerRated 5 out of 5 stars3 weeks agoAmazing product, disappointed by the lack of communication/delay in replacement launch
This is the only moisturizer I've found that actually absorbs into my skin rather than just sitting on top, and was a life saver for my acne/messed up skin barrier. While I HIGHLY recommend this product, the lack of communication regarding its discontinuation (first told it was just out of stock due to supply chain issues, then it was discontinued) and the company's failure to deliver the new product by the projected mid-summer date has been frustrating. I 100% understand that things happen and it can be especially difficult to navigate sudden issues as a small business. It just would have been nice if communication had been transparent from the beginning, especially because I've been hard pressed to find a comparable product and many of us were left hanging. I do appreciate that the company took the time to respond to my questions via email. Looking forward to the new moisturizer, hope it's here soon!
ACAlmond Clear3 weeks agoHi Bri, thank you for taking the time to share your honest feedback and valid concerns. We totally hear you and are working to improve our communication for the future. For some good news, we're very close to an update regarding our reformulation, and we're excited to share it soon.
- LALisette A.Verified ReviewerRated 5 out of 5 stars1 month agoThe Absolute Best
I’m so incredibly devastated this got discontinued. The moment I ran out and wasn't able to repurchase because it would show itself as out of stock is when my skin started to go downhill again. I have spend so much money trying to find something as good as this but nothing, my skin is terrible :( Really wished I stocked up on multiple of these.
ACAlmond Clear1 month agoWe're truly sorry for the inconvenience! Good news is that we're very close to re-launching our new formulation (with only minor changes!) We look forward to sharing the news with you, soon.
- ASAbigail S.Verified BuyerRated 5 out of 5 stars1 month agoDesperate!
I love this moisturizer and I didn’t realize how much my skin relies on it until they discontinued it. I literally can’t find anything that works like this and I am so so sad that I don’t know when it will be available again. My skin is horrible, flaky, and dry without this and I’m really getting desperate to find something that works :(
ACAlmond Clear1 month agoHi there, thanks for sharing your feedback! We understand your frustration and are working hard on an updated version of our moisturizer. We hope to share good news, soon. Thank you for being so patient and understanding!
- JJulRated 1 out of 5 stars2 months agoDiscontinued suddenly
Have used this product for years now and it randomly was discontinued without any notice. I’ve been supporting this brand for awhile now, and it’s discouraging. This is the only moisturizer that has worked for my skin and it’s inconsiderate as a skincare brand to not give a notice for this type of thing. For some of us, with skin issues etc, we depend on these products and can’t use anything else. I can’t find a replacement unfortunately.
ACAlmond Clear2 months agoHi there, we appreciate your transparency and completely understand that we could have done better in supporting your experience. We would be happy to keep you updated about our new moisturizer in the future; if you're not a part of our mailing list yet, let us know and we can assist.
- CCatherineVerified ReviewerRated 5 out of 5 stars4 months agoDiscontinued
This was my favorite moisturizer and I had emailed the company a couple weeks ago about when it was being restocked and they said within the next month or 2. Now it says discontinued :( super disappointed.
ACAlmond Clear3 months agoHi there, we understand your disappointment and apologize for the inconvenience. We also acknowledge our miscommunication regarding our reformulation and are resolved to do better. For our updated moisturizer, we are aiming for a mid-summer release date. Please feel free to reach out if you need any support in the meantime.
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