- CCatherineVerified ReviewerRated 5 out of 5 stars3 days agoDiscontinued
This was my favorite moisturizer and I had emailed the company a couple weeks ago about when it was being restocked and they said within the next month or 2. Now it says discontinued :( super disappointed.
ACAlmond Clear4 minutes agoHi there, we understand your disappointment and apologize for the inconvenience. We also acknowledge our miscommunication regarding our reformulation and are resolved to do better. For our updated moisturizer, we are aiming for a mid-summer release date. Please feel free to reach out if you need any support in the meantime.
- ACAmanda C.Verified BuyerRated 1 out of 5 stars5 days agoSold out and told unknown date in an email response
I sent an email a day or so ago inquiring when this might be restocked and available for purchase and was told they "were unsure, supply issues, etc" but in a response to the latest review states they are working on a new formula and not available until mid summer!? Why could this be communicated months ago so I could have at least bought more of this lotion before it went out of stock? The last subscription shipment I got was back in February. My bottle is nearly empty as of today. My skin is about to get badddd bc I won't have this lotion. This is bad business. I have a subscription that's been active for 2 years getting this lotion. No warning whatsoever, no heads up that the lotion is going to be reformulated... ridiculous😡😭
ACAlmond ClearYesterdayHi there, we're truly sorry for the lack of clear updates regarding our reformulation. As you've been a long-time subscriber, we completely understand the need for better communication from us. We are working to improve, especially because we know skincare is a very personal journey, and our customers rely on our products to feel good in their skin.
The updated moisturizer is expected mid-summer. In the meantime, we've reached out to offer you a small thank you for your patience. We hear you, and we value your input as part of our core community.
- KNKelsey N.Verified ReviewerRated 3 out of 5 stars1 week agoNice products but something is always sold out!??
This is a nice moisturizer but it does congest my pores after awhile. The gel moisturizer is better for my face. I'm so thankful that a company is making fungal acne safe products, HOWEVER I have tried to be a regular patron but unfortunately EVERY time I try to order, something is sold out, not just for a day or 2 but for MONTHS at a time...How can we keep up an acne safe regimen if we can't rely on our product supplier to have what we need in stock? I feel that this is unacceptable, so unfortunately I will be switching to a more reliable company and giving them the business instead. When I'm running low on critical moisturizer i need to know that i can order more immediately. Such a shame!
ACAlmond Clear6 days agoHi there, we are incredibly sorry that this trusted product is no longer available. We are working hard on a new formula and will share updates as soon as we have them. We plan to launch a new creamy moisturizer later this summer. Rest assured that it will be fungal acne-safe and have a similar lightweight, highly moisturizing feel.
We would love for you to try our new moisturizer once it's available. We'll follow up with you personally via email to send you a free, full-size product to try out once the new version has launched.
- LBLilly B.Verified BuyerRated 5 out of 5 stars3 weeks agoBest simple moisturizer on the market
I've tried to switch to other moisturizers but just keep coming back. It's hydrating, soothing, absorbs quickly, sits well with SPF and makeup, and consistently helps heal my skin after fungal or hormonal acne flares. Hoping for a restock down the line—please don't reformulate or discontinue!!
- HHopeRated 5 out of 5 stars3 weeks agoLove this but can not find it anywhere!
I love this lotion and recommend it to my patients but is sold out everywhere. I wrote to company asking when it will be back in stock, hopefully in 2 months. Fingers crossed!
- RReginaRated 5 out of 5 stars1 month agoThis is a good moisturizer
This is a good moisturizer. Started using this cuz i have some barrier damage on shoulders, arms & stomach. It absorbs well, doesn’t leave behind a greasy film, leaves a neutral feel, doesn’t irritate my sensitive skin, i can put it on tiny superficial whiteheads/clogged pores/textured bumpy skin from old built up skin cells from barrier damage & it doesnt make it worse. Im halfway through my 2nd bottle. Went to order more now & its sold out! U guys gotta get this back in stock asap!
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